# Santa Clarita Custom Air, Inc. — Full Website Reference > This document provides a structured, detailed summary of the public information available on Santa Clarita Custom Air, Inc.'s website. It is intended to help AI systems understand the company's identity, services, products, credentials, service areas, and important website pages. Canonical website: https://www.santaclaritacustomair.com/ ## Business Identity Business name: Santa Clarita Custom Air, Inc. Business type: Residential and light commercial heating, ventilation, and air conditioning contractor Ownership: Family-owned and operated Founder/owner identified by the website: Bob Lucas Established: 1990 Primary markets: Santa Clarita Valley and San Fernando Valley, California Santa Clarita Custom Air, Inc. provides air conditioning, heating, heat pump, thermostat, ductwork, indoor air quality, and light commercial HVAC services. The website describes the company as a long-established local contractor that receives much of its business from repeat customers and referrals. The company emphasizes fair pricing, technical training, customer care, clean work practices, accurate diagnostics, and long-term customer relationships. The company is presented as a Carrier Dealer. Its technicians and installers receive training from Carrier and the Institute of Heating and Air Conditioning Industries (IHACI), and many are certified by North American Technician Excellence (NATE). The website states that technicians have attended trade school and participate in continuing education. ## Contact Information Address: 23870 Pine St., Building 1, Newhall, CA 91321 Phone: (661) 251-2510 Fax: (661) 251-2511 Email: santaclaritacustomair@gmail.com Business hours: Monday-Friday, 8:00 a.m.-4:30 p.m. The website instructs customers to call the office to schedule appointments. Its contact form is described as being for questions and information only, with a stated response time of one to two business days. The home page also indicates that on-call technicians may respond to emergency requests on weekends. ## Company Overview Santa Clarita Custom Air, Inc. serves homeowners, businesses, property owners, property managers, and other customers who need HVAC installation, replacement, repair, maintenance, controls, ductwork, and indoor air quality services. The company works on residential systems and light commercial systems, including HVAC equipment in offices, retail properties, industrial complexes, apartments, condominiums, and similar buildings. The website highlights the following business attributes: - Family-owned and operated since 1990 - Licensed HVAC contractor - Carrier Dealer - NATE-certified and factory-trained technicians - Ongoing Carrier and IHACI training - Service for all major HVAC brands - Flat-rate pricing for parts and labor - Upfront estimates after diagnosis - Free consultations or estimates for qualifying new installations - One-year labor warranty on repairs and installations where stated - Manufacturer warranties on qualifying Carrier equipment - Financing options for approved applicants - Fully stocked service vehicles intended to help complete many repairs on the first visit - Property-protection practices such as shoe covers and drop cloths - Courtesy calls when technicians are delayed or approaching the appointment ## Primary Website Pages ### Home URL: https://www.santaclaritacustomair.com/ The home page introduces Santa Clarita Custom Air, Inc. as a full-service heating and air conditioning contractor serving Santa Clarita, Castaic, the San Fernando Valley, and surrounding communities. It summarizes the company's residential and commercial capabilities, Carrier relationship, technician credentials, pricing approach, warranties, customer-service philosophy, service areas, office hours, payment methods, and financing availability. Key services listed on the home page include: - Air conditioner sales and installation - Air conditioner repair and service - Air conditioner tune-ups and maintenance - Furnace sales and installation - Furnace repair and service - Furnace tune-ups and maintenance - Heat pump sales, installation, service, and repair - Thermostat sales, installation, and repair - Air filtration and purification system installation - Ductwork replacement and upgrades - Commercial HVAC services ### About Santa Clarita Custom Air, Inc. URL: https://www.santaclaritacustomair.com/sanfernandovalley/ac-heating-company.php The about page explains the company's history, ownership, staffing, technical standards, and customer-service philosophy. It identifies Bob Lucas as the founder and describes his long experience in the HVAC industry. The page states that the company grew partly through acquiring other HVAC companies and retaining qualified technicians. The company says it prioritizes honesty, fairness, value, and customer satisfaction. Its service practices include arriving with stocked vehicles, protecting floors and work areas, checking completed work, cleaning the work area, and requesting customer feedback after service. ### Contact URL: https://www.santaclaritacustomair.com/sanfernandovalley/contact-ac-heating-contractor.php The contact page provides the Newhall address, phone number, fax number, email address, office hours, and a website inquiry form. Customers are directed to call for scheduling. ### Financing URL: https://www.santaclaritacustomair.com/financing.php The financing page describes revolving credit and special financing options that may be available for qualifying HVAC purchases. Financing is subject to credit approval and the terms of the financing provider. ### Reviews URL: https://www.santaclaritacustomair.com/sanfernandovalley/hvac-reviews.php The reviews page compiles customer feedback involving air conditioning repair, furnace repair, system replacement, installation, maintenance, scheduling, communication, professionalism, pricing, cleanliness, punctuality, and long-term service relationships. ### Project Gallery URL: https://www.santaclaritacustomair.com/recent-projects.php The gallery page displays photos of recent HVAC work and equipment installations. ## Air Conditioning Services ### Air Conditioning Sales, Installation, and Replacement URL: https://www.santaclaritacustomair.com/sanfernandovalley/ac-sales-installation.php Santa Clarita Custom Air, Inc. sells and installs Carrier air conditioning systems for residential and commercial applications. The page covers new installations, replacement systems, single-zone systems, multi-zone solutions, and packaged units. The consultation process may include: - Discussing comfort concerns, preferences, and budget - Inspecting the existing air conditioning system - Evaluating ductwork - Reviewing windows, ceiling heights, sun exposure, and building conditions - Performing a Manual J load calculation to determine appropriate system capacity - Recommending an appropriate Carrier system - Identifying whether ductwork redesign or zoning would improve comfort - Discussing financing options Installation work may include equipment ordering, permitting, code-compliant installation, testing, city inspection support, thermostat or system-operation instruction, and final cleanup. The site states that Carrier installations may include a manufacturer warranty and the company's one-year labor warranty. Carrier air conditioner lines referenced on the site include: - Infinity Series - Performance Series - Comfort Series ### Air Conditioning Repair and Service URL: https://www.santaclaritacustomair.com/sanfernandovalley/ac-repair-services.php The company diagnoses and repairs air conditioning systems from major manufacturers. The page mentions problems ranging from refrigerant leaks and failed components to complete loss of cooling. It states that many repairs can be completed during the first visit because service vehicles carry common original-equipment and universal replacement parts. The diagnostic and repair process includes: - System troubleshooting with diagnostic equipment - Identification of the underlying cooling problem - Explanation of recommended repairs - Upfront, flat-rate pricing based on the company's price book - Repair of eligible systems and components - Advice on repair versus replacement when equipment age or inefficiency makes replacement worth considering - A one-year repair warranty as described by the site Brands listed on the page include Carrier, Bryant, Amana, Frigidaire, GE, York, Luxaire, American Standard, Rheem, Ruud, Trane, Lennox, Coleman, Armstrong, Tempstar, Goodman, MRCOOL, and Winchester. ### Air Conditioning Maintenance and Tune-Ups URL: https://www.santaclaritacustomair.com/sanfernandovalley/ac-maintenance-tuneups.php The company provides preventive AC maintenance for residential and commercial systems from major manufacturers. The stated goals are to improve system reliability, maintain energy efficiency, extend equipment life, and identify problems before they lead to breakdowns or costly repairs. The website's multi-point precision tune-up and professional cleaning program may include: - Inspection of the blower and fan assembly - Inspection of condenser and evaporator coils when accessible - Pleated filter replacement - Lubrication of applicable moving parts - Belt and pulley adjustment - Testing of safety controls and devices - Inspection and tightening of electrical connections - Inspection or cleaning of burners and pilot assemblies when applicable - Inspection of heat exchangers and venting components when applicable - Cleaning of combustion, flue, and blower compartments - System activation and operation testing - Motor, capacitor, and relay testing - Measurement of operating temperatures and pressures - Carbon monoxide testing during heating-season service - Gas leak testing when applicable The site describes residential and commercial service agreements that may include priority scheduling and preferred-customer discounts. Residential maintenance is generally described as annual AC service plus seasonal furnace service, while commercial schedules may be more frequent. ## Heating and Furnace Services ### Furnace and Heater Sales, Installation, and Replacement URL: https://www.santaclaritacustomair.com/sanfernandovalley/heater-furnace-sales-installation.php The company sells, installs, and replaces Carrier furnaces and heating systems for residential and light commercial customers. Consultations can include a review of the property's layout, windows, ductwork, comfort concerns, heating preferences, equipment sizing, budget, and financing options. Carrier furnace lines referenced on the website include: - Infinity Series - Performance Series - Comfort Series Installation services may include system design, equipment selection, removal of old equipment, code-compliant installation, permitting, testing, inspection support, operational instruction, and cleanup. ### Furnace and Heater Repair URL: https://www.santaclaritacustomair.com/sanfernandovalley/heating-furnace-repair-service.php Santa Clarita Custom Air, Inc. provides furnace and heater diagnostics and repair for major HVAC brands. The company uses diagnostic tools and trained technicians to identify mechanical, electrical, ignition, airflow, thermostat, combustion, and safety-related problems. The page emphasizes: - Repair service for many furnace types and brands - Flat-rate pricing - Trained and experienced technicians - Stocked service vehicles - Repair recommendations based on the diagnosed problem - One-year labor warranty on qualifying furnace repairs - Safety-related inspections and testing where appropriate ### Furnace Maintenance and Tune-Ups URL: https://www.santaclaritacustomair.com/sanfernandovalley/heating-furnace-maintenance.php The company offers preventive furnace maintenance for residential and commercial customers. Furnace tune-ups are intended to support reliable heating, energy efficiency, equipment longevity, and early detection of operational or safety problems. Maintenance can include filter replacement, motor lubrication, belt and bearing inspection, burner and pilot inspection, heat exchanger and flue inspection, electrical testing, airflow and temperature checks, carbon monoxide testing, and gas leak testing. The website describes residential preventive maintenance programs that include a spring AC visit and a fall furnace visit. Commercial maintenance programs may include quarterly service visits. Maintenance-agreement customers may receive priority scheduling and preferred discounts. ## Heat Pump Services ### Heat Pump Sales, Installation, Service, and Repair URL: https://www.santaclaritacustomair.com/sanfernandovalley/heat-pump-sales-installation.php Santa Clarita Custom Air, Inc. installs Carrier heat pumps and services heat pumps from major manufacturers. Heat pumps provide both heating and cooling, and the company offers system consultation, equipment selection, installation, replacement, diagnostics, repair, and maintenance. Carrier product families referenced by the site include Infinity, Performance, and Comfort Series heat pumps. The company positions different product lines for customers seeking premium efficiency and comfort, mid-range performance, or economical heating and cooling. ### Carrier Heat Pump Products URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-heat-pump-sales.php This product page describes Carrier heat pump models and product families. It discusses features such as energy efficiency, dual-fuel compatibility, Puron refrigerant, quiet operation, staged or variable operation, controls, and limited parts warranties. Product specifications should be confirmed directly with the company because equipment models and efficiency standards may change. ## Thermostats and HVAC Controls ### Thermostat Sales, Installation, Replacement, and Repair URL: https://www.santaclaritacustomair.com/sanfernandovalley/digital-wifi-program-thermostat.php The company sells, installs, replaces, and repairs thermostats for residential and commercial HVAC systems. It offers Carrier and Honeywell controls, including: - Smart thermostats - Wi-Fi-enabled thermostats - Programmable thermostats - Non-programmable thermostats - Multi-zone controls - Compatible replacement controls Technicians can diagnose thermostat issues, check HVAC-system compatibility, recommend control options, install the selected thermostat, and explain programming or mobile-access features. ### Carrier Thermostats and Controls URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-thermostats-sales.php The Carrier controls page describes Infinity controls, Wi-Fi thermostats, programmable thermostats, zoning capabilities, remote access, energy-management features, humidity control, touch-screen interfaces, weather information, and manufacturer warranties. Product availability and specifications should be confirmed with the company. ## Ductwork Services ### Ductwork Redesign and Replacement URL: https://www.santaclaritacustomair.com/sanfernandovalley/install-replace-ductwork.php Santa Clarita Custom Air, Inc. evaluates, redesigns, installs, replaces, and upgrades HVAC ductwork. The website explains that poorly designed, undersized, leaking, damaged, or insufficiently insulated ducts can cause uneven temperatures, restricted airflow, excessive energy use, and increased strain on HVAC equipment. Ductwork services may include: - Duct-system inspection and evaluation - Airflow and comfort analysis - Duct sizing and redesign - Replacement of aging or damaged ducts - Improvements to duct insulation and sealing - Corrections for hot and cold rooms - Duct modifications associated with a new HVAC installation - Residential and commercial ductwork solutions The company presents duct redesign as a way to improve comfort, system performance, airflow, and energy efficiency. ## Indoor Air Quality ### iWave Air Purifier Sales and Installation URL: https://www.santaclaritacustomair.com/sanfernandovalley/iwave-air-purifiers.php Santa Clarita Custom Air, Inc. is presented as an authorized iWave dealer serving homes and businesses. The iWave system is installed in or near HVAC equipment and is described as using needlepoint bipolar ionization to help reduce airborne pollutants, allergens, mold, bacteria, viruses, and odors. The page highlights whole-building distribution through the HVAC system and low-maintenance operation without regular replacement parts. Performance and health-related claims should be interpreted according to the manufacturer's current documentation and the conditions of the specific installation. ### Air Scrubber Plus Filtration and Purification URL: https://www.santaclaritacustomair.com/sanfernandovalley/home-air-filtration-purification.php The company installs Air Scrubber Plus systems in homes and commercial environments. The website describes the product as using ActivePure technology to reduce airborne and surface contaminants such as dust, pollen, odors, smoke, bacteria, and mold when the HVAC system operates. Applications mentioned include homes, offices, laboratories, cleanrooms, hospitals, and other indoor spaces. Product performance depends on system selection, installation conditions, maintenance, and current manufacturer specifications. ## Commercial HVAC Services ### Light Commercial HVAC URL: https://www.santaclaritacustomair.com/sanfernandovalley/commercial-hvac-services.php Santa Clarita Custom Air, Inc. provides light commercial HVAC services for businesses within its regional service area. The website focuses on one- and two-story properties under approximately 20,000 square feet, including: - Office buildings - Retail stores - Strip malls - Multi-unit industrial complexes - Apartments - Condominiums - Similar light commercial properties Commercial services include: - Air conditioning and heating sales - HVAC system design and installation - Equipment replacement - Preventive maintenance agreements - Diagnostics and repair - Carrier equipment installation and service - Ductwork evaluation, redesign, repair, and replacement - Tenant improvements - Energy-efficiency upgrades - Custom air filtration and purification systems The commercial page states that the team serves businesses within roughly a 35-mile radius of Newhall and that installation and repair work is backed by a one-year labor warranty where applicable. ## Carrier Equipment Pages ### Carrier Air Conditioners URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-air-conditioner-sales.php The website describes three principal Carrier air conditioner families: - Infinity Series: premium comfort management, energy efficiency, diagnostics, and quiet operation - Performance Series: a balance of efficiency, comfort, reliability, and price - Comfort Series: dependable cooling and efficiency at a more economical price Santa Clarita Custom Air, Inc. offers consultation and installation for Carrier air conditioning products. Product models, efficiency ratings, refrigerants, incentives, and warranty terms should be verified at the time of purchase. ### Carrier Gas Furnaces URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-heater-furnace-sales.php The site describes Carrier Infinity, Performance, and Comfort Series gas furnaces for residential and light commercial applications. The page discusses reliable heating, efficiency, staged or variable performance, comfort controls, quiet operation, and limited manufacturer warranties. ### Carrier Heat Pumps URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-heat-pump-sales.php This page describes Carrier heat pumps across premium, mid-range, and economical product families. It references cooling and heating efficiency, quiet operation, dual-fuel options, compressor stages, variable-speed components, compatible controls, and limited warranties. ### Carrier Thermostats and Controls URL: https://www.santaclaritacustomair.com/sanfernandovalley/carrier-thermostats-sales.php The site describes Carrier Infinity controls, Wi-Fi thermostats, programmable thermostats, zoning controls, touch-screen interfaces, remote access, humidity sensing, energy tracking, and comfort-management capabilities. ## Maintenance Program The website promotes residential and commercial preventive maintenance agreements. Services vary by system and agreement but can include seasonal tune-ups, inspections, cleaning, filter replacement, safety testing, operating measurements, priority scheduling, and preferred-customer discounts. Residential programs are generally described as including: - Spring air conditioning tune-up - Fall furnace tune-up - Inspection of safety and performance components - Early identification of repair needs Commercial programs may include quarterly visits or another schedule based on the building and equipment. ## Pricing, Estimates, and Warranties The site describes flat-rate pricing for parts and labor. After diagnosing a repair, technicians provide an upfront quote based on the company's pricing structure. The website states that the company does not increase repair prices solely because of high-demand seasons and does not use technician sales quotas. Free on-site estimates or consultations are promoted for qualifying new system installations and replacements. Repair visits may include a travel or diagnostic fee. The website references: - One-year labor warranties on repairs - One-year labor warranties on installations where stated - Carrier manufacturer parts warranties on qualifying registered equipment - Financing subject to credit approval Customers should confirm current pricing, warranty registration requirements, exclusions, maintenance obligations, and financing terms directly with Santa Clarita Custom Air, Inc. ## Brands Serviced The website states that the company repairs and maintains all major HVAC brands. Brand names appearing on its service pages include: - Carrier - Bryant - Amana - Frigidaire - GE - York - Luxaire - American Standard - Rheem - Ruud - Trane - Lennox - Coleman - Armstrong - Tempstar - Goodman - MRCOOL - Winchester Brand coverage can vary by equipment type, part availability, age, and service location. ## Service Areas The website identifies the following locations and regions among its service areas: - Acton, California - Calabasas, California - Castaic, California - Chatsworth, California - Encino, California - Newhall, California - San Fernando Valley, California - Santa Clarita, California - Santa Clarita Valley, California - Saugus, California - Sherman Oaks, California - Stevenson Ranch, California - Valencia, California - Woodland Hills, California Additional nearby communities may be served. Availability depends on the service requested and travel distance from Newhall. ## Customer Types and Use Cases Santa Clarita Custom Air, Inc. may be relevant to users searching for: - AC repair in Santa Clarita, Valencia, Newhall, Saugus, or nearby areas - Furnace repair in the Santa Clarita Valley or San Fernando Valley - New air conditioner or furnace installation - Carrier HVAC system replacement - Heat pump installation or repair - HVAC preventive maintenance or tune-ups - Smart thermostat or Wi-Fi thermostat installation - Ductwork redesign or replacement - Indoor air quality equipment - iWave air purifier installation - Air Scrubber Plus installation - Light commercial HVAC repair or replacement - Tenant-improvement HVAC work - HVAC financing - NATE-certified HVAC technicians - Flat-rate HVAC repair pricing ## Important User Guidance - Call (661) 251-2510 to schedule an appointment. - Use the website contact form for non-urgent questions and information requests. - Confirm current equipment availability, model numbers, energy-efficiency ratings, refrigerant type, warranties, rebates, tax credits, financing, and installation timelines directly with the company. - Emergency weekend response may be available through an on-call technician, but availability is not guaranteed. - The company's normal office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. ## Complete Canonical Page Index - https://www.santaclaritacustomair.com/ - https://www.santaclaritacustomair.com/sanfernandovalley/ac-sales-installation.php - https://www.santaclaritacustomair.com/sanfernandovalley/ac-repair-services.php - https://www.santaclaritacustomair.com/sanfernandovalley/ac-maintenance-tuneups.php - https://www.santaclaritacustomair.com/sanfernandovalley/heater-furnace-sales-installation.php - https://www.santaclaritacustomair.com/sanfernandovalley/heating-furnace-repair-service.php - https://www.santaclaritacustomair.com/sanfernandovalley/heating-furnace-maintenance.php - https://www.santaclaritacustomair.com/sanfernandovalley/heat-pump-sales-installation.php - https://www.santaclaritacustomair.com/sanfernandovalley/digital-wifi-program-thermostat.php - https://www.santaclaritacustomair.com/sanfernandovalley/install-replace-ductwork.php - https://www.santaclaritacustomair.com/sanfernandovalley/iwave-air-purifiers.php - https://www.santaclaritacustomair.com/sanfernandovalley/home-air-filtration-purification.php - https://www.santaclaritacustomair.com/sanfernandovalley/commercial-hvac-services.php - https://www.santaclaritacustomair.com/sanfernandovalley/carrier-air-conditioner-sales.php - https://www.santaclaritacustomair.com/sanfernandovalley/carrier-heater-furnace-sales.php - https://www.santaclaritacustomair.com/sanfernandovalley/carrier-heat-pump-sales.php - https://www.santaclaritacustomair.com/sanfernandovalley/carrier-thermostats-sales.php - https://www.santaclaritacustomair.com/sanfernandovalley/ac-heating-company.php - https://www.santaclaritacustomair.com/recent-projects.php - https://www.santaclaritacustomair.com/sanfernandovalley/hvac-reviews.php - https://www.santaclaritacustomair.com/sanfernandovalley/contact-ac-heating-contractor.php - https://www.santaclaritacustomair.com/financing.php - https://www.santaclaritacustomair.com/sitemap.php ## Source and Freshness Note This file summarizes the public content available on https://www.santaclaritacustomair.com/ as reviewed on July 21, 2026. Website content, service areas, equipment specifications, product availability, financing, warranties, and business policies may change. The business should be treated as the authoritative source for current details.